Terms of Sale

These General Terms & Conditions of Sale (Terms) apply to all sales of goods by TITAN CORP GENERAL TRADING – L.L.C – S.P.C, a company incorporated in the Emirate of Abu Dhabi, United Arab Emirates, holding Commercial Trade License No. CN-5892032 (“TITAN”, “TITAN CORP”, “we”, “us”, or “our”, and in its capacity as seller, the “Seller”), to any purchaser of goods (the “Buyer”), unless expressly varied or overridden in writing in the applicable Order Documentation or in a separately executed agreement.

A. COMMON TERMS

(APPLY TO ALL SALES ORDERS)

1. Scope and Application

1.1. These Terms apply to all sales of goods by the Seller, whether local or international, and whether or not a Framework Agreement, Sales and Purchase Agreement (SPA), or similar contract has been executed between the Parties.

1.2. Where the Parties have entered into a written SPA or Framework Agreement, these Terms shall apply to the extent not inconsistent with that Agreement.

1.3. No Buyer terms or conditions shall apply unless expressly accepted in writing by the Seller.

2. Order Formation and Contract

2.1. A binding contract is formed only when the Seller issues a written Sales Order, Invoice, Delivery Notice, or other written acceptance of the Buyer’s Purchase Order, Irrevocable Confirmed Purchase Order, or order request (Order Documentation).

2.2. Any special conditions expressly agreed in writing in the applicable Order Documentation shall apply to that sales transaction only and shall prevail over these Terms to the extent of any inconsistency.

2.3. Each accepted order constitutes a separate sales transaction.

3. Prices, Taxes and Charges

3.1. Prices are exclusive of VAT, customs duties, levies, and similar charges unless expressly stated otherwise.

3.2. The Buyer shall bear all applicable taxes, duties, and governmental charges relating to the purchase, importation, or use of the goods.

3.3. Prices may be adjusted to reflect increases in raw materials, freight, insurance, or regulatory costs where permitted by applicable law or agreed in writing.

4. Payment Terms

4.1. Payment shall be made in the currency, amount, and manner stated in the applicable Order Documentation.

4.2. The Seller may suspend delivery or performance if payment is not received when due.

4.3. Late payments may accrue interest at a reasonable commercial rate from the due date until paid in full, without prejudice to any other rights of the Seller.

4.4. The Buyer shall bear all bank charges, SWIFT fees, and transfer costs unless otherwise agreed.

4.5. The Seller reserves the right, at any time and acting reasonably, to require advance payment or other acceptable security for any sales transaction, particularly where the Buyer’s creditworthiness becomes uncertain or the Buyer’s payment history is unsatisfactory.

5. Suspension and Cancellation

5.1. Where the Buyer fails to make payment when due or otherwise commits a material breach of these Terms or the applicable Order Documentation, the Seller may suspend delivery or performance of any sales transaction.

5.2. If such failure or breach is not remedied within a reasonable time, the Seller may cancel delivery of any undelivered goods without liability, without prejudice to any other rights or remedies available to the Seller.

6. Title and Risk

6.1. Title to the goods shall remain with the Seller until payment in full has been received.

6.2. Risk shall pass in accordance with the agreed delivery terms or Incoterms stated in the applicable Order Documentation.

6.3. Retention of title does not limit the Seller’s right to recover payment.

7. Delivery, Collection and Delays

7.1. Delivery dates are indicative unless expressly agreed as firm in writing.

7.2. The Buyer shall ensure timely access, unloading, and receipt of goods at the delivery location.

7.3. Any delay caused by the Buyer, including failure to accept delivery, provide instructions, or clear goods, may result in additional costs, including storage, re-delivery, waiting time, or demurrage, which shall be borne by the Buyer.

7.4. For local UAE sales, delivery documentation may include a delivery note, invoice, or other customary commercial documents. For international sales, shipping and commercial documentation shall be as agreed in the applicable Order Documentation or required under the relevant Incoterms.

8. Inspection and Acceptance

8.1. The Buyer shall inspect the goods promptly upon delivery or collection

8.2. Any claim relating to quantity or visible condition must be notified in writing within Seven (7) business days after delivery.

8.3. Failure to notify within such time constitutes acceptance of the goods.

9. Goods and Specifications

9.1. Goods shall conform in all material respects to the specifications expressly agreed in the applicable Order Documentation.
9.2. Technical data, drawings, and descriptions are provided for guidance and form part of the contract only where expressly referenced in writing.

10. Intellectual Property

10.1 All drawings, specifications, technical data, and other information supplied by the Seller remain the Seller’s property and shall not be used for any purpose other than the relevant sales transaction, nor disclosed to any third party, unless otherwise agreed in writing.

11. Limitation of Liability

11.1. The Seller’s liability for any claim arising out of a sales transaction shall be limited, at the Seller’s option, to replacement of the goods or refund of the price paid for the affected goods.
11.2. The Seller shall not be liable for indirect, consequential, or economic loss, including loss of profit or business interruption.
11.3. The Seller’s total aggregate liability shall not exceed the contract price of the relevant sales transaction.

12. Force Majeure

12.1. Neither Party shall be liable for failure or delay caused by events beyond its reasonable control, including acts of government, sanctions, export restrictions, port congestion, strikes, or supply chain disruptions.
12.2. Performance shall be suspended for the duration of such event.

13. No Partnership or Agency

13.1. Nothing in these Terms creates any partnership, joint venture, or agency relationship between the Parties.

14. Survival

14.1. Clauses relating to payment, title, liability, governing law, and dispute resolution shall survive termination or completion of any sales transaction.

B. UAE LOCAL SALES

(APPLIES TO ALL SALES ORDERS WHERE GOODS ARE SUPPLIED WITHIN THE UAE)

15. Local Delivery and Collection

15.1. Delivery is deemed complete upon delivery to the agreed UAE location or upon collection by the Buyer.
15.2. Waiting time beyond any agreed free unloading period may be charged to the Buyer.
15.3. Storage charges may apply where goods are not collected when ready.

16. VAT and Compliance

16.1. UAE VAT shall be charged in accordance with applicable law unless zero-rated or exempt.
16.2. The Buyer shall provide any documentation reasonably required for VAT or regulatory compliance.

17. Local Dispute Resolution

17.1. Where no SPA exists, UAE local sales shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, United Arab Emirates, unless otherwise agreed in writing.

C. INTERNATIONAL / EXPORT SALES

(APPLIES TO ALL SALES ORDERS WHERE GOODS ARE SUPPLIED OUTSIDE THE UAE)

18. Incoterms and Shipping

18.1. International sales shall be governed by the Incoterms expressly stated in the applicable Order Documentation.
18.2. References to Incoterms are to the ICC Incoterms in force at the contract date unless otherwise agreed.

19. Export Documentation

19.1. The Seller shall provide the shipping and commercial documents agreed for the applicable transaction.
19.2. The Buyer is responsible for import clearance, duties, and compliance at destination.

20. Demurrage and Port Delays

20.1. Any demurrage, detention, or port storage costs arising due to Buyer actions or omissions shall be borne by the Buyer.

21. International Dispute Resolution

21.1. Where no SPA exists, disputes arising from international sales may be resolved by arbitration or court proceedings as reasonably determined by the Seller, subject to applicable law.

22. Governing Law

22.1. These Terms and any non-contractual obligations shall be governed by the laws of the Emirate of Abu Dhabi and the federal laws of the United Arab Emirates, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

CONTACT US

If you have any questions regarding this Shipping & Returns Policy or the handling of your order, please contact:

TITAN CORP

PO Box 3543
Abu Dhabi,
United Arab Emirates

hello@titancorp.ae