TITAN CORP

This Privacy Policy applies to the products and services offered by TITAN CORP GENERAL TRADING – L.L.C – S.P.C, a company incorporated in the Emirate of Abu Dhabi, United Arab Emirates, holding Commercial Trade License No. CN-5892032 (“TITAN”, “TITAN CORP”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our business activities, including sales, customer engagement, and related services.

1. INTRODUCTION

This Privacy Policy outlines how TITAN collects, uses, and protects personal information obtained in the course of conducting business. This includes information collected in connection with account opening, quotations, one-off transactions, ongoing trade relationships, and other business-to-business (B2B) interactions

2. INFORMATION WE COLLECT

We may collect and process personal and business information for legitimate business purposes, including:

2.1. Contact Information – Names, job titles, company names, email addresses, telephone numbers, and other business contact details.
2.2. Communication Information – Information exchanged through emails, calls, meetings, or other communications in connection with enquiries, quotations, negotiations, or transactions.
2.3. Transaction Information – Information relating to orders, invoices, payments, deliveries, and other business transactions.
2.4. Other Business Information – Any additional business-related information voluntarily provided to us in the course of dealing with TITAN.2

3. HOW WE USE YOUR INFORMATION

We use collected information for legitimate business purposes, including:

3.1. Providing and managing our products and services.
3.2. Communicating with you regarding enquiries, quotations, and transactions.
3.3.Processing orders and payments.
3.4. Responding to requests and enquiries.
3.5. Conducting commercial negotiations.
3.6. Complying with legal, regulatory, and contractual obligations.
3.7. Protecting our rights and business interests.

4. DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable laws, or to resolve disputes and enforce our agreements.

5. INFORMATION SECURITY

We apply reasonable administrative, technical, and physical safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

6. INFORMATION SHARING

We do not sell or rent personal information. Information may be shared with trusted service providers, professional advisers, logistics partners, or other parties who assist us in conducting business, subject to appropriate confidentiality and data protection obligations.

7. INTERNATIONAL DATA TRANSFERS

As a UAE-based business, information may be transferred to or accessed from jurisdictions outside the United Arab Emirates where required for business operations. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

8. YOUR RIGHTS

You may have certain rights in relation to your personal information, including the right to:

8.1. Request access to information we hold.
8.2. Request correction of inaccurate information.
8.3. Object to certain processing activities.
8.4. Request deletion of information, subject to legal and contractual requirements.

Requests may be made using the contact details below.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Updated versions will be effective upon publication.

10. CONTACT US

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

TITAN CORP 

PO Box 3543
Abu Dhabi,
United Arab Emirates